Refund & Cancellation Policy
🛡️ 100% Risk-Free 7-Day Money-Back Guarantee
We stand firmly behind the performance and stability of XCodes IPTV. If our service does not fulfill your streaming expectations within 7 days of activation, we will issue a full, prompt refund.
1. Eligibility for a Full Refund
You qualify for a complete 100% refund when:
- Your refund request is submitted within 7 calendar days from the initial purchase date.
- Technical issues (such as persistent channel buffering or playlist errors) could not be resolved by our technical support team.
- Your account has not violated our fair usage policies (e.g. sharing credentials across unauthorized IP addresses).
2. How to Request Your Refund
Requesting a refund is simple and hassle-free:
- Open your WhatsApp chat with XCodes IPTV support or message our billing desk.
- State your account username or order reference number.
- Provide a brief description of the issue so our engineering team can review server performance logs.
3. Processing Timelines
Once approved, refunds are processed within 24 to 48 hours. Depending on your original payment provider (Credit card, PayPal, or crypto), funds typically post back to your account within 3 to 5 business days.
4. Free Trial Alternative
If you prefer to verify picture clarity and channel lineup before making a financial commitment, we encourage you to claim our Free 24H Trial via WhatsApp before ordering a multi-month plan.